When an invite has been sent to a new Team Member fails, you can simply resend the invite by following the steps below:

Note that these team members will have an Information icon before their email addresses.

Step 1: Go to Settings and click on Users.

Step 2: On the Registered Users section, it will show you the list of both active and pending members. Look for the name/email address of the team member who did not receive the invite/invite has expired.

Step 3: Click on Actions and Send another invite. Once you confirm the selection, hit the "Send another invite" button.

You will then see this confirmation message:

The team member should receive an email invite on the email address registered.

Did this answer your question?