Once a pet has been returned to their respective Shelter, a Staff member normally makes a request to "Make the pet available again" on Adopets.

Kindly provide the following details:

1. Name of the Pet

2. ID# of the Pet

3. Indicate if the Shelter is issuing a refund or not to the adopter.

Once the Support/Customer Experience Team is done working on the profile, the pet should be back to Available status.

You may reach out to us via chat (intercom) or send us an email at support@adopets.com.

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